The automotive retail sector is vital to the smooth running of the UK. It is at the heart of the economy keeping 35.3million UK-registered cars, motorcycles and trucks on the road, transporting goods, people and services. According to the Institute of the Motor Industry public perception of this sector is poor, as is consumer confidence so in February 2012, the Government launched a package of transparency and value-for-money measures to improve the service that customers receive from garages.
At Prime Facilities Services we try and support garages in providing a clean environment for customers and safe and healthy conditions for workers especially in body shop and service areas. We work for some of the leading brands in the Automotive sector and are proud to have an excellent record of customer satisfaction and health & safety at all our customer sites.
Owner – managed business – no call centres or layers of management to wade through to get an answer or problem solved
Local – employ local people for local customers, no London/SE England Head Office miles away from the West Midlands
Invest in training & supervision – 6 x days per annum minimum per manager to help improve customer satisfaction
Qualified to work – insured, checked, audited by ISO, IPAF, Safecontractor, IOSH
Staff recognition & reward – long service awards and bonus schemes to increase employee loyalty and retention